In an era where terrorism has raised security stakes for organisations across the globe, crisis preparation and control is an important issue for executives at every level. Crisis Control: Preventing Corporate Crises is designed to provide managers with solutions for better crisis management and protecting tangibles, such as assets and employees, and intangibles, such as brand and reputation.
The book looks at a wide variety of crises that can threaten organisations, from industrial action and hostile takeovers, to security breaches and international evacuations. An early chapter looks at how managers can evaluation physical/technical resources and presents a model for assessing the needs of stakeholders such as senior management, unions and customers. It continues through to the chapter most relevant for HR professionals – the internal audience.
The book also shows how to develop contingency plans in line with organisational policies and identifies methods of developing checklists and systems.
Crisis Control takes a bluntly realistic view of people management in a crisis. For HR and business managers who have to consider more than their fair share of risk management, this book is essential reading.
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